Front Desk Receptionist

Job Description:

We are hiring a proactive and customer-focused Front Desk Receptionist to manage client interactions, handle inquiries, and provide essential administrative support. This is a customer-facing role ideal for someone with good communication skills, the ability to multitask, and a pleasant personality.

Key Responsibilities:

1. Customer Handling:

   • Greet and assist walk-in customers and visitors with professionalism and warmth.

   • Provide basic service-related information and address general inquiries.

   • Maintain a neat and welcoming front desk environment.

2. Lead Management & Follow-ups:

   • Handle and follow up on leads from:

     • JustDial

     • Google My Business

     • Direct enquiries (walk-ins, phone calls, emails)

   • Contact potential customers, explain services, and schedule appointments.

   • Maintain a follow-up log and ensure timely responses.

3. Call Handling:

   • Manage incoming and outgoing phone calls related to service inquiries and customer support.

   • Route calls to relevant departments where necessary.

   • Maintain records of all telephonic interactions.

4. Case Updates & Coordination:

   • Maintain records of ongoing customer cases in the internal system.

   • Update customers on case progress and provide timely follow-ups.

   • Coordinate with internal teams to gather updates and ensure smooth communication with clients.

5. Administrative Support:

   • Manage appointment scheduling, visitor logs, and front office supplies.

   • Handle basic documentation, data entry, and report preparation.

   • Maintain daily records of leads, inquiries, and customer interactions.

Skills & Qualifications:

• Education: Minimum 12th pass; graduate preferred.

• Experience: 1–2 years in front desk, reception, or customer service roles preferred.

• Skills:

  • Excellent verbal and written communication skills.

  • Good knowledge of MS Office and basic computer operation.

  • Experience with CRM tools (preferred but not mandatory).

  • Strong customer service orientation.

Personal Attributes:

• Polite, presentable, and confident in communication.

• Well-organized with good time management skills.

• Ability to handle multiple tasks and manage priorities efficiently.

• It is a Full Time Receptionist job for candidates with 2 - 6+ years Experience.

More about this Front Desk Receptionist job

1. What is the eligibility criteria to apply for this Front Desk Receptionist job?
   Ans: The candidate should be 12th Pass and above and above with 2 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Front Desk Receptionist job?
   Ans: This Front Desk Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Front Desk Receptionist job?
   Ans: No, there is no fee applicable for applying this Front Desk Receptionist job and during the employment with the company, i.e., DATA ENGINEERS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Front Desk Receptionist role?
   Ans: There is an immediate opening of 1 Front Desk Receptionist at DATA ENGINEERS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Receptionist job.
8. What are the timings of this Front Desk Receptionist job?
   Ans: This Front Desk Receptionist job has 11:00 AM - 07:30 PM timing.