Front Office Executive : Job Description
• Successfully managed front Desk.
• Greeted and assisted Guest in a professional manner
• Answered and directed all incoming calls in a timely and accurate manner.
• Schedule appointments and maintained guest records in accordance with the sop.
• Resolved customer enquiries in a prompt and friendly Manner.
• Worked effectively with staff members to encourage a productive and happy environment.
• Keep updated records and files.
• Monitor office expenses and costs.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages etc. and distribute them.