Job Title: Receptionist – BYOB Restaurant
Job Description: We are looking for a well-presented, polite, and customer-oriented Receptionist for our BYOB restaurant.
Responsibilities:
Welcome guests warmly and provide a positive first impression.
Manage guest reservations, walk-ins, and waiting lists.
Handle incoming calls and respond to guest inquiries.
Coordinate with the service team to manage table allocation and seating.
Maintain reservation records and guest details.
Assist guests with basic information about the restaurant, menu, and BYOB policy.
Handle guest queries and complaints professionally.
Ensure the reception area remains clean and organized.
Requirements:
Good communication and interpersonal skills.
Presentable personality with a professional attitude.
Basic computer knowledge.
Previous experience in hospitality or customer service will be preferred.
Ability to work in night shifts, including evenings, weekends, and holidays.