Front Desk Receptionist

A front desk receptionist in a hotel is the first point of contact for guests, playing a vital role in creating a positive first impression and ensuring a smooth guest experience. Their responsibilities include greeting guests, managing check-ins and check-outs, handling reservations, answering inquiries, and processing payments. They also serve as a liaison for guest requests and complaints, working with other hotel staff to resolve issues and maintain guest satisfaction. 

Here's a more detailed breakdown of their key duties:

Guest Interaction & Service:

• Greeting & Welcoming:

  Providing a warm, friendly, and professional welcome to all guests upon arrival. 

• Check-in & Check-out:

  Efficiently and accurately managing the check-in and check-out process, including assigning rooms and providing keys. 

• Reservations:

  Handling both online and phone reservations, cancellations, and modifications. 

• Information & Assistance:

  Providing accurate information about hotel services, amenities, local attractions, and directions. 

• Handling Inquiries & Requests:

  Addressing guest inquiries, requests, and complaints promptly and professionally, ensuring guest satisfaction. 

• Payment Processing:

  Accurately processing payments for lodging, room service, and other hotel charges. 

Administrative & Operational Tasks:

• Maintaining Records:

  Keeping accurate records of guest information, reservations, and financial transactions. 

• Managing Communication:

  Handling phone calls, relaying messages, and facilitating communication between guests and other hotel staff. 

• Front Desk Maintenance:

  Maintaining a clean, organized, and welcoming front desk area. 

• Collaboration:

  Working closely with other hotel departments, such as housekeeping and maintenance, to ensure smooth operations and guest comfort. 

• Problem Solving:

  Identifying and resolving guest issues and concerns effectively, ensuring guest satisfaction. 

• Security:

  Maintaining a safe and secure environment by being vigilant and reporting any suspicious activity. 

• It is a Full Time Receptionist job for candidates with 0 - 2 years of experience.

More about this Front Desk Receptionist job

1. What is the eligibility criteria to apply for this Front Desk Receptionist job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Front Desk Receptionist job?
   Ans: This Front Desk Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Front Desk Receptionist job?
   Ans: No, there is no fee applicable for applying this Front Desk Receptionist job and during the employment with the company, i.e., BLUE FEATHER IMPEX PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Front Desk Receptionist role?
   Ans: There is an immediate opening of 1 Front Desk Receptionist at BLUE FEATHER IMPEX PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Receptionist job.
8. What are the timings of this Front Desk Receptionist job?
   Ans: This Front Desk Receptionist job has 10:00 AM - 07:00 PM timing.