Front Desk Receptionist

Job Description (JD) – Front Desk Executive

Position: Front Desk Executive
Department: Administration / Reception
Location: As per company requirement
Reporting To: Admin Manager / Office Manager

Job Summary

The Front Desk Executive is responsible for managing the reception area, greeting visitors, handling phone calls, and providing administrative support to ensure smooth day-to-day office operations. The role requires a professional attitude, good communication skills, and the ability to handle guests and employees efficiently.

Key Responsibilities

• Greet and welcome visitors, clients, and guests in a professional manner.

• Manage the front desk and ensure the reception area is clean and organized.

• Handle incoming and outgoing calls and transfer them to the appropriate department.

• Maintain visitor records and issue visitor passes as per company policy.

• Coordinate with housekeeping, security, and other departments for smooth operations.

• Receive and distribute couriers, parcels, and official documents.

• Maintain records of incoming and outgoing mail and courier services.

• Assist in scheduling meetings and preparing meeting rooms when required.

• Provide basic information to visitors and employees regarding company services or departments.

• Support the administration team in daily office tasks.

Required Skills & Qualifications

• Minimum qualification: Graduate or equivalent.

• Good communication skills in Hindi and basic English.

• Basic knowledge of MS Office (Word, Excel, Email).

• Presentable personality with professional behavior.

• Good organizational and multitasking abilities.

Experience

• 1–2 years of experience in front desk, receptionist, or customer service role preferred.

Key Competencies

• Communication Skills

• Customer Service Orientation

• Professional Appearance

• Time Management

• Coordination Skills

  Interested Candidate may apply managerhr@ashirbadmail.com whatsapp your CV - 9212427538.
  

• It is a Full Time Receptionist job for candidates with 1 - 2 years of experience.