Position: Front Desk Executive
Industry: Hotel / Hospitality
Location: Connaught Place (CP), Delhi
Experience: Minimum 1 Year (Hotel Experience Mandatory)
Qualification: Graduate or Diploma in Hotel Management / Hospitality preferred
Salary: ₹20,000–₹30,000 per month
Gender Preference: Male Preferred
Week Offs: Flexible
Shift Timings: 12 Hours (Flexible Shifts)
Note: Additional 3 hours will be compensated in the salary. Candidates with prior hotel night-shift experience will be preferred.
Key Skills Required:
- Excellent communication and guest-handling skills.
- Knowledge of hotel front desk operations.
- Familiarity with check-in/check-out procedures and C-Form filling.
- Basic computer knowledge and hotel management software.
- Problem-solving and complaint-handling abilities.
Key Responsibilities:
- Manage front desk operations, reservations, and guest enquiries.
- Handle guest check-ins, check-outs, and C-Form filling.
- Take food orders and coordinate with the kitchen/service team.
- Manage guest billing and final bill settlements.
- Attend to guest complaints and ensure guest satisfaction.
- Maintain guest records and booking details.
- Coordinate with housekeeping and maintenance teams.
HR Ani - 9131892744