Job Title: Guest Relations Executive
Salary: ₹30,000 – ₹35,000 per month
Location: Mumbai / Pune / Ghaziabad
Experience: 1–3 Years
Job Responsibilities:
We are looking for a warm, professional, and customer-focused Guest Relations Executive to ensure a superior guest experience at our facility. The ideal candidate should come from the hospitality, hotel, or retail industry, with strong interpersonal and problem-solving skills.
Key Responsibilities:
Greet and welcome guests promptly with a friendly attitude.
Handle guest queries, requests, and complaints efficiently.
Ensure smooth check-in and check-out processes.
Coordinate with internal departments to meet guest needs.
Maintain a high level of customer satisfaction.
Keep records of guest interactions and feedback.
Requirements:
1–3 years of experience in a guest-facing role.
Background in hospitality, hotel, or retail industry.
Excellent communication and interpersonal skills.
Ability to multitask and stay calm under pressure.
Proficient in using computer systems for reservations and guest management.
Locations Available: Mumbai, Pune, Ghaziabad.