Front Office Executive / Hotel Receptionist
Location: Paharganj, New Delhi
Salary: ₹16,000 – ₹17,000 per month
Job Type: Full-time
We are looking for a polite, professional, and responsible Front Office Executive / Hotel Receptionist for our family-run hotel in Paharganj, New Delhi.
The candidate should have good communication skills, be fluent in English and Hindi, and possess basic to good computer knowledge, especially related to hotel front office operations and PMS software.
Responsibilities:
Handle guest check-in and check-out professionally
Manage room bookings and guest entries
Prepare bills and handle billing/payment procedures
Prepare daily reports and maintain front office records
Coordinate with housekeeping and other hotel staff
Attend guest queries and provide courteous assistance
Handle phone calls, WhatsApp inquiries, and reservations
Maintain professionalism and cleanliness at the front desk
Ensure smooth day-to-day front office operations
Requirements:
Fluent spoken English and Hindi
Basic to good computer knowledge
Experience with hotel PMS software preferred
Prior hotel/front office experience preferred
Good communication and guest-handling skills
Polite, presentable, and well-mannered personality
Honest, punctual, and responsible
Ability to work in shifts (Morning Shift - 9 to 7 or Night : 7 pm to 9 am). Only Day shifts for female staff.
Preferred:
Candidates with English Fluency, Hotel Experience (with PMS Software) preferred.
Interested candidates may apply with their updated resume and contact details.