NextGenFix is a modern vegetarian QSR serving thoughtfully crafted, protein-rich meals. We’re looking for a confident, well-spoken and customer-oriented individual to manage the front-of-house operations and ensure an exceptional dining experience.
Key Responsibilities:
Welcome guests and manage their overall dining experience.
Explain the NextGenFix brand, food philosophy, menu and nutritional offerings.
Guide customers with menu recommendations and help them make informed choices.
Handle customer queries, feedback and complaints.
Coordinate with the kitchen team to ensure smooth and timely order fulfilment.
Oversee dining area upkeep, presentation and daily front-of-house operations.
Maintain high standards of hospitality and customer satisfaction.
Requirements:
Excellent communication and interpersonal skills.
Presentable, confident and approachable personality.
Good knowledge of hospitality and customer service.
Prior experience in restaurants, cafés or QSRs preferred.
Fluency in Hindi and English.