Receptionist Front Desk Executive

Key Responsibilities

Front Desk Management

• Greet and welcome clients, visitors, channel partners, and vendors professionally.

• Manage visitor registration and maintain visitor records.

• Ensure the reception area is clean, organized, and presentable at all times.

Call Handling & Communication

• Attend and route incoming calls to the concerned departments.

• Handle customer inquiries and provide basic information about projects and services.

• Take messages and ensure timely communication to concerned team members.

Customer Coordination

• Assist walk-in customers and direct them to the sales team.

• Schedule site visits and meetings for prospective buyers.

• Maintain customer inquiry records and update CRM/database as required.

• Coordinate with sales and marketing teams for customer appointments.

Administrative Support

• Manage incoming and outgoing couriers, mails, and documents.

• Maintain office supplies and coordinate with vendors for replenishment.

• Assist in preparing reports, presentations, and meeting arrangements.

• Support HR and administration teams in day-to-day activities.

Meeting & Event Coordination

• Schedule conference room bookings.

• Arrange refreshments for client meetings and management discussions.

• Support project launches, customer events, and company functions.

Required Qualifications

• Graduate in any discipline.

• 2-5 years of experience as a Receptionist, Front Office Executive, or Customer Service Executive.

• Experience in the real estate industry will be preferred.

Required Skills

• Excellent verbal and written communication skills.

• Pleasant personality with professional grooming.

• Strong customer service and interpersonal skills.

• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).

• Ability to multitask and manage time effectively.

• Basic knowledge of CRM software is an added advantage.

Preferred Attributes

• Positive attitude and customer-centric approach.

• Strong organizational and coordination skills.

• Ability to maintain confidentiality and professionalism.

• Presentable, confident, and courteous demeanor.

• It is a Full Time Receptionist job for candidates with 2 - 6 years of experience.