Receptionist Front Desk Executive

Job description:

• Patient Reception:

• Greet patients and visitors with a positive and professional demeanor.

• Register new patients and update existing patient records in the clinic management system.

• Provide necessary forms, documents, and information to patients.

• Appointment Scheduling:

• Schedule, reschedule, and confirm patient appointments via phone, email, or in-person.

• Coordinate with medical staff to ensure smooth scheduling and minimize wait times.

• Manage the appointment calendar to optimize patient flow.

• Communication:

• Answer phone calls, emails, and inquiries promptly and professionally.

• Relay messages and communicate relevant information to the appropriate staff members.

• Provide information about clinic services, procedures, and pricing to potential patients.

• Billing and Payments:

• Process patient payments, issue receipts, and maintain accurate financial records.

• Coordinate with the billing department for insurance claims, if applicable.

• Administrative Support:

• Maintain cleanliness and organization of the front desk area.

• Order and manage office supplies, ensuring adequate stock levels.

• Assist in other administrative tasks as assigned by the Clinic Manager.

• Team Collaboration:

• Collaborate effectively with the medical and administrative teams to ensure seamless clinic operations.

• Attend regular staff meetings and training sessions as required.

Job Types: Full-time, Permanent

Benefits:

• Health insurance

• Provident Fund

Education:

• Diploma (Preferred)

Experience:

• total work: 1 year (Required)

Language:

• Hindi (Preferred)

• English (Required)

Work Location: In person

• It is a Full Time Receptionist job for candidates with 6 months - 1 years of experience.