Key Responsibilities
Assist patients and their relatives in locating OPD departments, consultation rooms, and other hospital facilities.
Guide patients through registration, consultation, and other OPD procedures.
Assist elderly, differently abled, and mobility-impaired patients as required.
Coordinate with doctors, nurses, reception staff, and other hospital departments.
Help manage patient queues and maintain order in the OPD waiting area.
Transport patient files, reports, and documents to the concerned departments when required.
Assist in shifting patients using wheelchairs or stretchers, as instructed and trained.
Ensure the OPD area is clean, organised, and free from obstructions.
Report patient concerns, emergencies, or any unusual incidents to the concerned medical staff promptly.
Follow hospital rules, safety procedures, and patient confidentiality guidelines.
Provide courteous and respectful assistance to patients and their relatives.
Perform other duties assigned by the supervisor or hospital administration.
Eligibility Criteria
Education: Minimum 10th or 12th pass; as per hospital requirements.
Experience: Freshers may apply; prior hospital experience will be an advantage.
Skills: Good communication, a helpful attitude, and basic understanding of patient assistance.
Physical Fitness: Ability to stand for extended periods and assist with patient movement when required.
Work Schedule: Willingness to work in shifts, including weekends and holidays, as required.
Required Qualities
Polite, patient, and service-oriented.
Responsible and punctual.
Ability to work in a team.
Good interpersonal and communication skills.
Ability to follow instructions and hospital protocols.