JOB DESCRIPTION (JD) – NURSING SUPERINTENDENT
Hospital: Dr Heal Pain Cure Hospital
Department: Nursing
Job Title: Nursing Superintendent
Experience: 5–10 Years
Job Type: Full-Time
Location: HSR Layout, Bengaluru
1. Job Summary
Dr Heal Pain Cure Hospital is seeking an experienced, responsible, and patient-focused Nursing Superintendent to oversee nursing operations, supervise nursing staff, maintain quality patient care, and ensure compliance with hospital policies, infection control standards, and applicable healthcare regulations. The candidate will be responsible for nursing administration, staff management, clinical coordination, and continuous improvement of nursing services.
2. Key Responsibilities
A. Nursing Administration and Operations
Oversee the daily functioning of the nursing department.
Ensure adequate nursing staff deployment across wards, treatment areas, and other clinical departments.
Prepare duty rosters, shift schedules, and staff allocation plans.
Monitor attendance, punctuality, discipline, and performance of nursing staff.
Ensure smooth handovers between shifts and continuity of patient care.
Coordinate with doctors, HODs, and hospital management regarding nursing operations.
B. Patient Care and Clinical Supervision
Ensure the delivery of safe, ethical, and patient-centered nursing care.
Supervise nursing procedures and ensure compliance with approved clinical protocols.
Monitor patient assessment, medication administration, vital signs monitoring, and nursing documentation.
Ensure timely escalation of changes in patient condition to the treating doctor.
Address patient and attendant concerns related to nursing services.
Promote patient dignity, privacy, comfort, and confidentiality.
C. Staff Management and Training
Supervise, guide, and evaluate nursing staff.
Conduct orientation and induction programs for newly joined nurses.
Organize regular training on nursing procedures, patient safety, infection control, emergency response, and documentation.
Identify training needs and maintain training records.
Conduct performance reviews and provide feedback to nursing staff.
Address staff grievances, professional conduct issues, and disciplinary concerns in coordination with HR.
D. Quality Assurance and NABH Compliance
Ensure compliance with hospital policies, nursing SOPs, and applicable quality standards.
Support implementation of relevant NABH standards and quality improvement initiatives.
Monitor nursing documentation, medication records, patient care records, and shift handover registers.
Conduct periodic nursing audits and maintain audit documentation.
Identify non-conformities, report incidents, and implement corrective and preventive actions.
Participate in hospital quality meetings, inspections, and accreditation activities.
E. Infection Prevention and Patient Safety
Ensure adherence to hand hygiene and infection prevention protocols.
Monitor appropriate use of personal protective equipment (PPE).
Ensure proper biomedical waste segregation and disposal in coordination with the infection control team.
Monitor sterilization and disinfection practices applicable to nursing activities.
Ensure safe handling of sharps, clinical waste, and contaminated materials.
Coordinate with the Infection Control Nurse to implement infection prevention measures.
F. Medication and Equipment Management
Ensure safe medication administration and compliance with medication safety procedures.
Coordinate with the pharmacy for medication availability and timely replenishment.
Monitor the storage, handling, and documentation of medicines within nursing areas.
Ensure proper functioning and availability of essential nursing equipment.
Coordinate preventive maintenance and calibration of clinical equipment with the concerned departments.
Report equipment breakdowns, stock shortages, and safety concerns promptly.
G. Emergency Preparedness
Ensure nursing staff are trained in emergency response and basic life support as applicable to their roles.
Coordinate nursing support during medical emergencies and patient transfers.
Ensure emergency equipment and supplies are available and checked as per hospital protocols.
Participate in mock drills and emergency preparedness activities.
Review incident reports and recommend improvements in patient safety practices.
H. Documentation and Reporting
Maintain nursing duty rosters, attendance records, training records, and competency assessments.
Review nursing notes, medication administration records, and other required clinical documentation.
Prepare periodic nursing department performance reports.
Report critical incidents, patient safety concerns, and operational issues to hospital management.
Ensure accurate documentation and confidentiality of patient and employee information.
3. Educational Qualifications
B.Sc. Nursing or M.Sc. Nursing from a recognized institution.
GNM qualification may be considered subject to applicable regulatory requirements and hospital policy.
Valid nursing registration with the relevant State Nursing Council.
Additional training in nursing administration, hospital quality, or healthcare management is an advantage.
4. Experience Requirements
5–10 years of nursing experience, preferably in a hospital setting.
Prior experience in nursing supervision, team leadership, or nursing administration is preferred.
Experience with NABH standards, clinical audits, infection control, and patient safety is desirable.
Experience in managing nursing rosters, staff performance, and clinical documentation is essential.
5. Required Skills
Strong leadership and nursing administration skills.
Sound knowledge of nursing procedures and patient safety standards.
Knowledge of infection control and biomedical waste management.
Familiarity with hospital quality standards and NABH documentation.
Good communication, interpersonal, and conflict-resolution skills.
Ability to manage emergencies and make appropriate decisions within professional scope.
Proficiency in basic computer applications and hospital information systems.
6. Reporting Structure
Reports To: Medical Superintendent / Chief Operating Officer (COO), as designated by hospital management.
Supervises: Nursing In-Charges, Staff Nurses, and other nursing personnel, as assigned.
Coordinates With: Medical Team, HR Department, Operations, Pharmacy, Laboratory, Infection Control Team, Quality Department, and Hospital Management.
7. Key Performance Indicators (KPIs)
Quality and safety of nursing care.
Compliance with nursing SOPs and clinical documentation standards.
Nursing staff attendance, deployment, and roster compliance.
Completion of mandatory training and competency assessments.
Infection control and patient safety audit performance.
Timely reporting and closure of incidents and corrective actions.
Patient feedback and resolution of nursing-related complaints.
Maintenance of nursing equipment and essential supplies.
8. Personal Attributes
Professional, compassionate, and patient-focused.
Strong sense of responsibility and accountability.
Ethical conduct and respect for patient confidentiality.
Ability to lead teams and maintain discipline.
Calm and organized approach under pressure.
Commitment to continuous learning and quality improvement.
9. Employment Requirements
Full-time, on-site position.
Willingness to work according to hospital operational requirements.
Adherence to hospital policies, clinical protocols, and professional nursing standards.
Strict confidentiality of patient records and hospital information.
10. How to Apply
Interested candidates may submit their updated resume to the HR Department.
Dr Heal Pain Cure Hospital
HSR Layout, Bengaluru
Contact Number: 9035076121