Service engineer

Key Responsibilities:

• Act as the first point of contact for users reporting technical issues via phone, email, or ticketing system.

• Log all support requests in the incident management tool and provide timely updates.

• Troubleshoot and resolve common issues related to:

  • Windows OS (7/8/10/11)

  • MS Office applications

  • Printers, scanners, and other peripherals

  • Email (Outlook/Office 365)

  • Internet and network connectivity (basic LAN/Wi-Fi)

• Escalate unresolved issues to Level 2/3 support teams as per escalation matrix.

• Follow standard operating procedures for ticket handling and resolution.

• Provide basic support for VPN, remote desktop access, and mobile device configurations.

• Assist in onboarding/offboarding of users, including account setup and hardware allocation.

• Maintain asset and inventory records for IT equipment.

• It is a Full Time Mechanic job for candidates with 3 - 4 years of experience.

More about this Service engineer job

1. What is the eligibility criteria to apply for this Service engineer job?
   Ans: The candidate should be Graduate and above and above with 3 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹24000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Service engineer job?
   Ans: This Service engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service engineer job?
   Ans: No, there is no fee applicable for applying this Service engineer job and during the employment with the company, i.e., CANTIK TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service engineer role?
   Ans: There is an immediate opening of 5 Service engineer at CANTIK TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Mechanic job.
8. What are the timings of this Service engineer job?
   Ans: This Service engineer job has Day Shift.