We are seeking a Social Media Knowledge Specialist who possesses a deep understanding of how major platforms (Instagram, Facebook, X/Twitter, LinkedIn, TikTok, YouTube, Threads) operate. This role supports the content, marketing, or customer success team by offering insights into trends, algorithms, platform features, and audience behavior. You won't necessarily manage the brand's social media pages, but you’ll play a key role in guiding decisions through platform expertise.
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🎯 Key Responsibilities
Research and document social media trends, updates, and algorithm changes.
Monitor platform best practices, user behavior, and brand activities.
Analyze social media performance data to provide improvement suggestions.
Train internal teams or clients on social media usage, etiquette, and tools.
Contribute ideas for content based on trending topics, hashtags, and viral formats.
Help evaluate competitor activity across platforms.
Collaborate with designers and content writers to ensure content aligns with platform nuances (e.g., video vs. carousel).
Maintain an internal knowledge base of platform guidelines, audience insights, and emerging tools.
Assist in platform audits or content effectiveness reviews.
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✅ Requirements
Strong working knowledge of all major social platforms, including how their algorithms and engagement mechanics work.
Awareness of social media etiquette, copyright, and content guidelines.
Ability to explain platform concepts (e.g., reach vs. impressions, shadowbanning, boosted posts).
Comfortable analyzing basic metrics from native analytics tools (e.g., Facebook Insights, Instagram Analytics, YouTube Studio).
Understanding of hashtag strategy, content timing, formats, and storytelling techniques.
Up-to-date with emerging platforms (e.g., Threads, Lemon8, Telegram communities).
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💡 Preferred Skills
Certification in Social Media Marketing (Meta Blueprint, Google Digital Garage, HubSpot, etc.)
Experience using tools like Buffer, Hootsuite, Notion, or Sprout Social.
Familiarity with basic design principles and Canva.
Basic SEO knowledge is a plus.
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📈 Growth Path
This role offers a stepping stone into:
Social Media Executive
Content Strategist
Digital Marketing Analyst
Community Manager
Paid Media Executive
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🧠 Ideal Candidate Profile
Curious, platform-obsessed, and always reading up on social media shifts.
Can explain why a TikTok video went viral or why Instagram reach drops suddenly.
Able to bridge the gap between creativity and data.