Job Brief
We are seeking a dynamic and technically proficient Sales & Service Executive to join our growing medical equipment team. In this dual role, you will be responsible for driving revenue growth and providing essential technical service and installation support for our specialized surgical product portfolios.
Our core product lines cover Laparoscopy, Gynecology, Urology, and General Surgery equipment. The ideal candidate will bridge the gap between commercial sales and technical execution, building strong relationships with surgeons, OT staff, and hospital procurement teams.
Key Responsibilities
Sales & Business Development:
Promote and sell our comprehensive range of Laparoscopy, Gynecology, Urology, and General Surgery equipment to hospitals, nursing homes, and private clinics.
Identify and develop new market opportunities to achieve monthly and quarterly sales targets.
Conduct live product demonstrations and technical presentations for surgeons, HODs, and OT technicians.
Manage the complete sales cycle from lead generation, negotiation, and quotation submission to final closing.
Service & Technical Support:
Handle the installation, testing, and commissioning of surgical equipment at client sites.
Provide routine preventive maintenance and prompt breakdown service support to ensure minimal equipment downtime.
Troubleshoot technical issues on-site and offer immediate solutions or coordinate with the backend technical team.
Conduct training sessions for hospital staff on the proper handling, operation, and maintenance of the equipment.
Client Relationship Management:
Build and sustain long-term relationships with key opinion leaders (KOLs), surgeons, and hospital administrations.
Provide exceptional after-sales support to ensure high customer satisfaction and repeat business.
Requirements & Qualifications
Education: Diploma/B.Tech/B.E. in Biomedical Engineering, Electronics, or a Bachelor’s degree in Science/Business with relevant technical exposure.
Experience: 1–3 years of proven experience in sales and/or servicing of medical devices, specifically in OT equipment, endoscopy, or surgical instruments.
Domain Knowledge: Prior exposure to Laparoscopy towers, hysteroscopes, cystoscopes, urology lasers, electrosurgical units (ESUs), or general surgery instruments is highly preferred.
Skills: Excellent communication and negotiation skills, strong troubleshooting mindset, and the ability to explain complex technical features simply.
Travel: Willingness to travel extensively within the assigned territory for client meetings and service calls. Must possess a valid two-wheeler/four-wheeler license.
What We Offer
Competitive base salary.
Attractive sales incentives and performance bonuses.
Travel and daily allowance reimbursements.
Product and technical training from industry experts.