Manager - UK - Customer Advisory -Pune The professional in this position is expected to lead the delivery by liaising with the senior leadership and carry out customer implementations and program enhancements • Hands on experience in Voice of Customer/ Customer Experience/ Customer Insights projects/ Medallia/ Qualtrics platform strategy/ assessment/ implementation/ managed services projects • Preparing a detailed project plan to schedule key project milestones & activities • Defining resource requirements to reach objectives and manage resources in an effective and efficient manner • Translating Business requirements into System Configuration Objects and create Solution Design for Medallia Solution in compliance with best practices • Participate in the implementation design, setup, and review processes • Utilize Medallia software knowledge to configure feedback questionnaires, reports, and integrations with other systems • Provide support to client meetings by leveraging in depth Client system capabilities. • Experience working in teams to collaboratively solve technical problems • Should be able to provide valuable insights to clients and help them make customer centric organization The professional in this position is expected to lead the delivery by liaising with the senior leadership and carry out customer implementations and program enhancements • Preparing a detailed project plan to schedule key project milestones & activities • Defining resource requirements to reach objectives and manage resources in an effective and efficient manner • Translating Business requirements into System Configuration Objects and create Solution Design for Medallia Solution in compliance with best practices • Participate in the implementation design, setup, and review processes •Experience in management consulting, IT consulting, market research, and/or enterprise software clients • Effective verbal and written communication skills. Collaborate with clients both in offshore and onshore models • Manage end to end delivery for voice of customer/ customer experience/ customer insights/ Medallia projects • Manage and challenge senior stakeholders, and able to work beyond own area of expertise Education / professional qualifications MBA from a reputed college is preferred. Experience Level Mid Level
Other Details
It is a Full Time Marketing job for candidates with 2 - 6+ years Experience.
More about this Customer Advisory Manager job
Who is eligible to apply for this Customer Advisory Manager job at Kpmg India Services Llp?
Ans : Candidates should have All Education levels for this Customer Advisory Manager job offered by Kpmg India Services Llp.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Advisory Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Fursungi Gaon, Pune.
How many vacancies are there for this Customer Advisory Manager job?
Ans : There is 1 vacancy for this Customer Advisory Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Advisory Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Advisory Manager position is Fursungi Gaon, Pune.
What makes this Customer Advisory Manager job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
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Kpmg India Services Llp
Fursungi Gaon, Pune
2 - 6+ years Experience in Marketing
Full Time
