1. Inventory Management:
Receiving and storing:
Accepting deliveries, verifying items, and organizing them in the store or stockroom.
Stock control:
Monitoring inventory levels, identifying items that need restocking, and potentially placing orders.
Maintaining records:
Keeping track of inventory using systems like spreadsheets or databases.
Ensuring proper storage:
Following guidelines for storage conditions (temperature, etc.) and using proper handling techniques.
Rotating stock:
Ensuring older items are sold before newer ones, especially for perishable goods.
2. Customer Service:
Greeting and assisting customers: Providing a welcoming and helpful environment for shoppers.
Answering questions and providing product information: Offering details about features, pricing, and usage.
Handling sales transactions: Processing payments, providing change, and issuing receipts.
Addressing customer complaints or issues: Resolving problems with purchases or returns.
Cross-selling and upselling: Suggesting related items or upgrades to increase sales.
3. Store Operations:
Maintaining store appearance: Cleaning, dusting, and arranging displays to create an attractive environment.
Ensuring store is well-stocked: Restocking shelves and displays as needed.
Operating cash registers and point-of-sale systems: Processing transactions accurately and efficiently.
Following safety and security procedures: Adhering to protocols for handling potentially hazardous materials or situations