Service engineer

15,000 - 20,000 /month

Alteem Tech Private Limited

Field job

Sola, Ahmedabad

1 - 3 years Experience in Manufacturing

4 Openings

Full Time

Job Highlights

Diploma and above

Males Only

6 days working | Day Shift

Job Description

· Taking ownership of customer complaints reported and seeing problems through to resolution.

· Researching, diagnosing, troubleshooting and identifying solutions to resolve system complaints.

· Following standard procedures for proper escalation of unresolved complaints to the appropriate internal teams.

· Ask customers targeted questions to quickly understand the root of the problem.

· Talk clients through a series of actions, either via phone, email or chat, until customer is satisfied with the solution and gets machine on.

· Once a complaint is allotted by channel, acknowledge the customer. And obtain further details like type of complain and discuss action plan to solve it.

· Ensure all complaints are properly logged.

· Prioritize and manage several open complaints at one time.

· Document technical knowledge in the form of notes and manuals

· Maintain jovial relationships with clients

· Any task assigned by management.

Other Details

It is a Full Time Manufacturing job for candidates with 1 - 3 years of experience.

More about this Service engineer job

What is the eligibility criteria to apply for this Service engineer job?
Ans: The candidate should be Diploma and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
How many working days are there for this Service engineer job?
Ans: This Service engineer job will have 6 working days.
Are there any charges applicable while applying or joining this Service engineer job?
Ans: No, there is no fee applicable for applying this Service engineer job and during the employment with the company, i.e., Alteem Tech Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Service engineer role?
Ans: There is an immediate opening of 4 Service engineer at Alteem Tech Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Manufacturing job.
What are the timings of this Service engineer job?
Ans: This Service engineer job has Day Shift.