Operation Manager

Operations Manager – Manufacturing & E-commerce

Location: Noida, Uttar Pradesh
Salary: ₹30,000 – ₹45,000 per month
Experience: 5–12 years preferred
Employment Type: Full-time

About the Role

We are looking for a highly responsible, disciplined and execution-oriented Operations Manager to take complete ownership of day-to-day operations across our manufacturing and e-commerce functions.

This is a hands-on management position for someone who believes in getting things done on time, maintaining discipline, following up with people, solving problems and taking ownership rather than waiting for instructions.

The ideal candidate should be capable of independently managing teams, coordinating multiple departments and ensuring that committed tasks are completed within deadlines.

Key Responsibilities

• Manage and coordinate daily operations across Production, Quality, E-commerce, Dispatch, Stores and related functions.

• Prepare daily, weekly and monthly work plans and ensure timely execution.

• Allocate responsibilities to team members and continuously monitor progress.

• Ensure that all employees understand their responsibilities, priorities and deadlines.

• Follow up on pending work and ensure timely closure.

• Identify operational delays, bottlenecks and recurring problems and take corrective action.

• Maintain strong discipline, punctuality and accountability within the team.

• Coordinate between departments to ensure smooth workflow.

• Monitor production schedules, output, quality and dispatch commitments.

• Coordinate with the e-commerce team to ensure listings, orders, inventory, marketplace requirements and other tasks are completed on time.

• Ensure quality-control processes are followed consistently.

• Monitor attendance, productivity and performance of team members.

• Maintain daily operational reports and provide concise updates to management.

• Escalate important issues immediately rather than allowing problems to remain unresolved.

• Establish systems, checklists and SOPs wherever required.

• Track important deadlines and ensure nothing is missed.

• Train, guide and improve the performance of junior employees.

• Take ownership of operational problems from identification through resolution.

• Ensure that management instructions are implemented properly and within the required timeline.

• Continuously identify opportunities to improve productivity, reduce wastage, reduce errors and improve efficiency.

What We Are Looking For

We are looking for a doer, not a desk manager.

The candidate should be:

• Highly disciplined and punctual.

• Extremely strong in follow-up.

• Deadline-oriented.

• Comfortable managing people.

• Assertive but professional.

• Good at taking responsibility.

• Capable of working independently.

• Strong in problem-solving.

• Comfortable handling pressure and multiple priorities.

• Someone who does not require repeated reminders.

• Someone who understands that commitment means completing the task within the committed timeline.

• Someone who can identify a problem and take action instead of simply reporting the problem.

• Someone with a strong sense of urgency and ownership.

Preferred Background

Candidates with experience in any of the following environments will be preferred:

• Manufacturing

• E-commerce

• D2C businesses

• Amazon / Flipkart / marketplace operations

• Furniture / home décor / printing / handicraft / consumer products

• Factory operations

• Production and supply-chain operations

• Small or mid-sized businesses where the candidate has handled multiple functions

Educational Qualification

Graduate preferred, but qualification will not be the primary selection criterion.

Practical experience, leadership ability, discipline, ownership, execution capability and proven results will carry significantly more weight.

Reporting

The Operations Manager will report directly to the Management / Director.

Performance Expectations

The person will be evaluated primarily on:

• Timely completion of tasks

• Team productivity

• Production planning and execution

• Reduction in operational delays

• Quality compliance

• Order and dispatch efficiency

• Employee discipline

• Follow-up and task closure

• Problem-solving

• Implementation of management decisions

• Overall operational efficiency

• It is a Full Time Manufacturing job for candidates with 4 - 6+ years Experience.