Process Delivery Specialist - Risk and Compliance

PROCESS DELIVERY SPECIALIST-RISK & COMPLIANCE Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful changes for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your role and responsibilities Review accounts for potential misrepresentation, recognizing occurrences of 1st party fraud, kiting fraud, and/or money mule scenarios. Identify instances of online Account Take Over (ATO) fraud attempts through device anomaly detection and online monitoring. Review check items for potential fraud through signature analysis and identify out of pattern behavior. Coordinate and assist on proposed decisions and action to be taken as a result of any fraud investigation. Monitor high-volume transaction alerts for suspicious patterns like unusual velocities or geographic anomalies Document findings in SARs or client reports, escalate high-risk cases, and optimize detection rules to minimize false positives while adhering to BSA/AML and OFAC regulations. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Bachelor's degree in finance, criminal justice, IT, or related field; 4-6 years in fraud/AML/Fin Crime operations, ideally in Banking supporting NA geography Skill Category | Core Competencies Technical - Excel, Actimize/NICE, FCRM, Verafin; device anomaly detection, signature analysis, pattern recognition Soft Skills - Multitasking, attention to detail, coordination for investigations and handoffs Domain Knowledge - Fin Crime typologies (1st party fraud, kiting, money mules, ATO, check fraud), NA regulations) Years of Experience: 4 - 6 ABOUT BUSINESS UNIT IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application. Job Title Process Associate Job ID 123607 City / Township / Village Bangalore State / Province Karnataka Country India Work arrangement Onsite Area of work Enterprise Operations Employment type Regular Position type Professional Travel required No Travel Company (0063) IBM India Private Limited Shift Rotation Is this role a commissionable/sales incentive based position? No Apply now