A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 30,000 /month
Human Potential Consultant
Vivek Nagar, Bangalore
6+ months Experience in Lab Technician / Pharmacist
Full Time
Financial Performance and Sales
• Achieve daily sales, private label, BigBasket, generics, and high-margin category targets.
• Drive diagnostics target achievement.
• Execute prescription reminder calls and follow up on dormant/lapsed users and high-value users.
• Review the commitment register and ensure timely customer deliveries.
Omnichannel Order Management
• Ensure 0% pushback on all omnichannel orders.
• Maintain 100% TAT compliance in processing omnichannel orders.
Customer Service and Experience
• Greet all customers with folded hands.
• Understand and fulfill customer requirements both in-store and via calls/WhatsApp (response within 15–20 minutes).
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• Build healthy relationships through professional service and behavior.
• Home deliveries as per the business and customer service protocols, based on business requirements’.
Inventory Management and Accuracy
• Perform inward inventory daily with 100% accuracy.
• Ensure correct putaway as per SKU-location mapping.
• Conduct daily pullouts of expired, near-expiry, and nonmoving items.
• Enter all bounced items into the system.
• Conduct daily physical SKU audits.
Compliance and Banking
• Maintain duplicate invoices and cold chain temperature records as per SOP.
• Regularize manual bills in the system.
• Manage sales returns with email approvals.
• Prepare DSR and cash ledger during shift handover; validate during takeover.
• Respond to all emails received at the store pharmacy.
