Technical Team Leader

Key Responsibilities

1. Leadership & Team Management

• Lead, mentor, and manage a team of Technical Analysts, Security Analysts, Cybersecurity Specialists, and Support Executives.

• Assign tasks, manage workload distribution, and ensure timely completion of deliverables.

• Conduct regular performance reviews, training sessions, and skill development programs.

• Build a collaborative and high-performance team culture.

2. Technical Operations & Delivery

• Oversee daily technical operations including monitoring, incident handling, and support activities.

• Ensure smooth functioning of cybersecurity tools like SIEM, EDR, IDS/IPS, Firewalls, WAF, DLP, etc.

• Review escalated technical issues and provide advanced troubleshooting and resolution.

• Ensure adherence to SLAs, KPIs, and quality standards.

3. Incident Response & Security Management

• Lead the complete incident response lifecycle (Detection → Analysis → Containment → Recovery → RCA).

• Validate alerts, incidents, and remediation actions handled by team members.

• Guide the team in threat hunting, log analysis, and forensic investigations.

4. Client & Project Management

• Act as the primary technical point of contact for key clients.

• Manage client onboarding, implementation, and ongoing support.

• Lead small to mid-sized cybersecurity projects.

• Coordinate with Sales, Presales, and Accounts teams for seamless execution.

5. Technical Guidance & Solution Support

• Assist in designing, deploying, and optimizing cybersecurity solutions.

• Provide technical consultation and best practices to clients.

• Coordinate with vendors for issue resolution and product support.

7. Process Improvement & Innovation

• Develop and improve SOPs, playbooks, and knowledge base documentation.

• Identify automation opportunities and improve operational efficiency.

• Stay updated with the latest cybersecurity threats, tools, and technologies.

Required Skills & Qualifications

Technical Skills

• Strong hands-on experience with:

  • SIEM, EDR, IDS/IPS, Firewalls, WAF, DLP

• Deep understanding of:

  • Incident Response

  • Threat Hunting

  • Log Analysis

  • Vulnerability Management

• Knowledge of scripting/automation (Python, PowerShell, Bash) is an advantage

Professional Experience

• 3-5 years years in Cybersecurity / SOC / Technical Operations

• Proven experience in team leadership and people management

• Experience handling clients and delivering technical solutions

Certifications (Preferred)

• CEH, Security+

• CCNA or equivalent

Soft Skills

• Strong leadership and decision-making abilities

• Excellent communication and client-handling skills

• Problem-solving mindset under pressure

• Ability to manage multiple teams and priorities

Compensation

• Competitive salary based on experience, skills, and performance

Why Join Us?

• Work with cutting-edge cybersecurity technologies

• Lead a dynamic and growing technical team

• Opportunity to work on diverse client environments

• Continuous learning and career growth opportunities

• Collaborative and innovation-driven culture

• It is a Full Time IT / Software / Data Analyst job for candidates with 3 - 5 years of experience.