IT Support Executive

25,000 - 35,000 /month

Mital Jewels

Dumas Road, Surat

1 - 3 years Experience in IT / Software / Data Analyst

1 Opening

Full Time

Job Highlights

Graduate and above

Females Only

10:00 AM - 07:00 PM | 6 days working

Job Benefits: Laptop

Job Description

Job Title: IT Executive (Software & ERP Support)

Location: Surat
Experience: 1–3 years preferred

Job Summary

We are looking for a proactive and solution-oriented IT Executive to manage, support, and optimize our internal software systems and ERP platforms. This role is focused on user support, training, troubleshooting, and vendor coordination, not software development.

Key Responsibilities

Provide day-to-day technical support for all internal software and ERP systems
Conduct training sessions for staff to ensure proper usage of systems
Troubleshoot software/ERP-related issues and ensure timely resolution
Act as the primary point of contact between the company and third-party ERP/software vendors
Coordinate with vendors to resolve bugs, implement updates, and handle technical escalations
Monitor system performance and report recurring issues
Assist in onboarding new employees by setting up systems and providing training
Maintain proper documentation of issues, solutions, and processes
Ensure minimal downtime and smooth functioning of all digital tools

Required Skills & Qualifications

Basic understanding of ERP systems and business software
Strong problem-solving and troubleshooting skills
Good communication skills for training and coordination
Ability to handle multiple tasks and prioritize effectively
Basic knowledge of computers, networking, and common software tools
Non-coding role – programming knowledge is not required

Preferred Qualifications

Experience in handling ERP systems or business applications
Prior experience in IT support or helpdesk roles
Familiarity with vendor coordination and issue tracking

Key Traits We’re Looking For

Responsible and dependable
Quick learner and adaptable
Good communication and patience while training users
Strong follow-up skills with vendors

Other Details

It is a Full Time IT / Software / Data Analyst job for candidates with 1 - 3 years of experience.

More about this IT Support Executive job

What qualifications and experience are required for this IT Support Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this IT Support Executive job ranges between ₹25,000-₹35,000 per month. This is a Full Time job.
What is the work schedule for this IT Support Executive job?
Ans : This IT Support Executive job has 6 days working days and timings from 10:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dumas Road, Surat.
How many vacancies are there for this IT Support Executive job?
Ans : There is 1 vacancy for this IT Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this IT Support Executive role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this IT Support Executive position is Dumas Road, Surat.
What makes this IT Support Executive job a good opportunity?
Ans : This IT Support Executive job is a good opportunity as it offers a salary between ₹25,000-₹35,000 per month. This is a Full Time job and has 1 openings.