Location - Seawoods
Key Responsibilities
Provide day-to-day technical support for hardware, including desktop PCs, laptops, peripherals, and office equipment.
Troubleshoot, configure, and maintain Local Area Networks (LAN), switches, routers, and Wi-Fi connectivity across multiple nearby branches.
Support enterprise software applications, handle user access controls, and assist with routine software updates.
Assist in implementing basic IT security policies, endpoint protection, and data privacy safeguards.
Travel promptly to nearby branch locations as required to resolve hardware, network, or application issues.
Maintain an accurate inventory of IT assets and document troubleshooting actions according to company standards.