IT Technician/Network Technician

Company: Alliance Web Solution Pvt. Ltd.

Email Id: hr@indiainternets.com

Contact Number: 9999508919/ 8810328825(Only whats app)

salary: 10k-15k

Preference: BCA

Role: IT Support Executive/ IT Support Engineer

Responsibilities:

• Respond to customer queries via phone, email, or chat in a timely and professional manner.

• Diagnose and troubleshoot Email and Web Hosting issues.

• Help in installation of Email for client via Phone, Email or AnyDesk.

• Follow up with customers to ensure issues are resolved..

• Invoice Generation: Prepare and issue accurate invoices to clients on a regular basis.

• Renewal Reminders: Monitor client contract timelines and proactively send reminders for upcoming renewals.

• Payment Follow-up: Follow up with clients on pending payments and ensure timely collections.

• Client Telephonic Support: Address client queries and concerns over the phone, providing clear, courteous, and solution-focused assistance.
  

Key Skills & Qualifications:

• Strong communication skills over phone and email.

• Proficiency in Google Drive, Microsoft Word, and Excel.

• Prior experience in a client-facing or service-oriented role is an advantage

• Experience: 6 months to 1 year

• Location: Noida, Sector 64

• Qualifications: Any Graduate(B.Tech, PG Students do not apply)

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 0 - 1 years of experience.

More about this IT Technician/Network Technician job

1. What is the eligibility criteria to apply for this IT Technician/Network Technician job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this IT Technician/Network Technician job?
   Ans: This IT Technician/Network Technician job will have 6 working days.
4. Are there any charges applicable while applying or joining this IT Technician/Network Technician job?
   Ans: No, there is no fee applicable for applying this IT Technician/Network Technician job and during the employment with the company, i.e., ALLIANCE WEB SOLUTION PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this IT Technician/Network Technician role?
   Ans: There is an immediate opening of 2 IT Technician/Network Technician at ALLIANCE WEB SOLUTION PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this IT Technician/Network Technician job?
   Ans: This IT Technician/Network Technician job has 10:00 AM - 07:00 PM timing.