Job Title: IT Coordinator / Project Coordinator – IT Team
Location: IndiQube Premises
Department: IT
Role Overview:
We are looking for a proactive and detail-oriented IT Coordinator / Project Coordinator to manage and support the planning, execution, and delivery of IT infrastructure and connectivity projects. This role involves coordination with internal teams, ISPs, vendors, and key stakeholders to ensure smooth delivery of IT services and infrastructure setups, particularly within Indiqube premises.
Key Responsibilities:
ISP Circuit Delivery & Coordination
Coordinate with ISP teams for timely delivery and installation of internet circuits.
Schedule and manage vendor surveys and site visits.
Follow up on circuit activation, documentation, and issue resolution.
IT Infrastructure Setup at Indiqube Premises
Work closely with internal IT teams to support the design and provisioning of IT infrastructure.
Ensure all requirements (LAN, Wi-Fi, power, cabling, racks, etc.) are planned and implemented effectively.
Vendor Management
Assign and coordinate with vendors for internal IT work.
Monitor progress, quality, and timelines of vendor activities.
Ensure completion and closure of all assigned tasks.
Mobility Issue Coordination
Coordinate with ISPs and vendors for addressing mobile and connectivity issues.
Arrange site surveys and technical evaluations as needed.
Project Reporting & Communication
Provide regular updates on project and program statuses, risks, escalations, and costs to leadership.
Maintain clear communication with stakeholders across technical and non-technical teams.
End-to-End IT Project Lifecycle Support
Understand and manage all stages of the IT lifecycle: from demand and planning to delivery and financial tracking.
Support resource allocation, pipeline management, and project prioritization.
Stakeholder & Escalation Handling
Efficiently handle escalations, urgent issues, and high-pressure situations.
Maintain professionalism while working with multiple teams and vendors.
Required Skills & Qualifications:
Proven experience in IT coordination or project coordination roles, ideally within infrastructure or networking projects.
Strong interpersonal and communication skills (both verbal and written).
Ability to multitask and prioritize work in a fast-paced environment.
Good understanding of IT infrastructure concepts (networking, internet, mobility, cabling, etc.).
Experience in working with ISPs and vendor management.
Familiarity with project tracking tools (Excel, MS Project, JIRA, etc.).
Bachelor's degree in IT, Computer Science, Engineering, or related field preferred.
Need to have field experience.