Desktop Support Engineer

Key Responsibilities:

• Addressing user tickets for issues regarding hardware, software, and networking.

• Assisting customers through installing applications and computer peripherals.

• Providing technical support either by visiting on-site or through remote-access systems.

• Providing IT networks and customer services to users inside and outside the company.

• Guide users with step-by-step instructions to resolve the issues.

• Customizing the desktop applications as per the needs of users and clients.

• Maintaining a log of job tickets and maintenance tasks.

• Send the unresolved issues to the next level of the support team.

• Creating technical reports and manuals.

• Keep up with current breakthroughs in computing technology and research its reviews.

• Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.

• Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)

• OS Troubleshooting, Outlook Troubleshooting and Configuration

• Should be well versed in remote support.
  
  

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 1 - 4 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹16000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., INFOTROOP IT SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 1 Desktop Support Engineer at INFOTROOP IT SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:30 AM - 07:00 PM timing.