Desktop Support Engineer

L2 Engineer Resource Resolve all the calls escalated by the L1. Provide a detailed RCA analysis for all the critical calls with resolution details To close all the repeat call analyses and provide permanent solutions (Problem management) Build site-specific knowledgebase and SOP documentations for the processes Ensure all the critical/non-critical devices are covered with the relevant Security compliance norm as per Godrej security guidelines. Ensure all the asset inventory is up to date as per Godrej Asset policy To update relevant documents whenever a change is observed, followed by the Change control process. Participation in EIT/InfoSec audit-related sample & data capturing Good communication skills (in English) with internal & external clients.

Shift time - 24•7 (Rotational Shift)
Qualification - Diploma/Graduate Passout in IT.
Preferred immediate,short notice candidates.
Should be Good communication skills.


 JOB RESPONSIBILITIES

OS installation
Outlook Configuration
Troubleshooting
Desktop Support
L1 Support
Active Directory
RAM/ROM
FTP - File Transfer Protocol
Asset Allot
SSD
Windows Knowledge

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 1 - 3 years of experience.

More about this Desktop Support Engineer job

1. What is the eligibility criteria to apply for this Desktop Support Engineer job?
   Ans: The candidate should be Diploma and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹24000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Desktop Support Engineer job?
   Ans: No, there is no fee applicable for applying this Desktop Support Engineer job and during the employment with the company, i.e., Dev It Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Desktop Support Engineer role?
   Ans: There is an immediate opening of 4 Desktop Support Engineer at Dev It Services
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Desktop Support Engineer job?
   Ans: This Desktop Support Engineer job has 09:00 AM - 06:00 PM timing.