📍 Location: Bhubaneswar, Odisha
🏢 Company: Sitics Logistics
💼 Industry: E-commerce / Logistics
🕒 Experience Required: 5–7 Years
🎓 Qualification: Graduate / Postgraduate
We are seeking an experienced Area Manager – Operations to oversee and drive Last Mile Delivery operations across multiple locations in Odisha. The ideal candidate must be local to Odisha, fluent in Odia, and well-connected with the local market.
Manage day-to-day last-mile delivery operations across assigned hubs
Ensure operational KPIs such as productivity, on-time delivery, and shrinkage control
Lead and supervise delivery executives, hub supervisors, and ground teams
Monitor performance through regular reviews and daily/weekly reporting
Coordinate with internal teams for smooth execution of deliveries
Implement process improvements to enhance efficiency and reduce costs
Oversee vendor management, route planning, and resource allocation
Handle escalations and ensure high-quality customer experience
Support operational launch activities in new locations when required
5–7 years of relevant experience in logistics / supply chain / e-commerce operations
Strong background in handling multiple locations and large on-ground teams
Excellent communication, leadership, and problem-solving abilities
Proficiency in Excel and basic operational dashboards
Must be from Odisha and fluent in Odia
Strong local network and market understanding is essential
Ability to work in a fast-paced and target-driven operational environment