About the Role:
We are looking for a proactive and disciplined On-Ground Fleet Manager to manage day-to-day auto-rickshaw operations at our Gantavyam Pods. This role is critical to ensuring uninterrupted vehicle availability, driver onboarding, queue discipline, and smooth last-mile services.
Key Responsibilities:
1. Driver Onboarding & Verification
Onboard verified auto-rickshaw drivers through pre-defined procedure if any driver approaches.
Ensure every driver’s documents (DL, RC, PSV, Badge, Police Verification) are checked and updated.
Assist drivers in installing the Gantavyam mobile app and explain operational SOPs.
2. On-Ground Fleet Management
Maintain a real-time queue of autos near the Pod.
Ensure continuous supply of verified autos during peak & off-peak hours.
Immediately allocate autos to passengers based on booking requests.
Maintain queue rotation and fairness among drivers.
3. Pod Operations Support
Coordinate with the Pod Operator & Central Control Room.
Report any shortages, operational issues, or emergencies in real time.
Assist passengers when required, especially during evening/night hours.
4. Discipline & Compliance
Ensure all autos follow meter-based trip rules, safety protocols, and assigned routes.
Take swift action in case of driver misconduct, conflict, or violation of SOPs.
5. Reporting & Documentation
Driver feedback
Passengers Feedback.
Required Skills & Qualifications:
Strong communication skills in Hindi; basic English preferred.
Ability to manage groups of drivers confidently.
Should be comfortable working at metro stations.
Basic smartphone/app knowledge.