A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
16,000 - 23,000 /महीना*
Fairdebt Solutions Private Limited
सेक्टर 1 एचएसआर लेआउट, बैंगलोर
₹5,000 इनसेंटिव्स शामिल
टेलीसेल्स / टेलीमार्केटिंग में 0 - 1 वर्षो का अनुभव
फुल टाइम
We are looking for a Voice Process Executive to join our team at Fairdebt Solutions Private Limited.
Contact customers regarding overdue payments through outbound calls.
•Understand customer situations and negotiate practical repayment solutions.
• Educate customers about payment methods, due dates, and settlement options.
• Maintain accurate call records and update CRM systems.
• Resolve disputes and escalate complex cases appropriately.
• Achieve monthly collection and quality targets.
• Ensure complete adherence to RBI guidelines, company policies, and data confidentiality.
• Coordinate with internal departments for issue resolution.
• Build positive customer relationships through empathetic communication.
• Perform timely follow-ups until payment commitments are fulfilled.
