टेलीसेल्स

Job Description: Tele sales Executive

Location: Kolkata, Kaikhali

Salary Range: ₹10,000 – ₹12,000 per month

Office Timing: 10:30 AM – 7:00 PM

Company: Yogic Software Pvt. Ltd.

About the Role:

We are looking for a dedicated and customer-oriented Customer Support Executive to join our team. The ideal candidate will handle customer queries, provide product support, and ensure a smooth customer experience for our software users.

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Key Responsibilities:

• Handle inbound and outbound customer calls, emails, and messages.

• Assist customers with software-related queries, troubleshooting, and issue resolution.

• Maintain accurate records of customer interactions and follow-up actions.

• Coordinate with the technical team to escalate and resolve complex issues.

• Provide timely updates and support to clients regarding product usage.

• Maintain a positive, professional, and customer-centric approach.

• Prepare daily/weekly reports on customer issues and resolutions.

• Achieve assigned monthly sales targets through lead conversion and upselling.

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Requirements:

• Minimum 6 months–1 year of experience in customer support (software/IT support preferred).

• Good communication skills in English, Hindi, and Bengali.

• Basic knowledge of computers and software usage.

• Problem-solving attitude with patience and professionalism.

• Freshers with good communication skills may also apply.

• इस फुल टाइम टेलीसेल्स / टेलीमार्केटिंग Job में 6 - 12 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।