Telesales

Tele Sales - Customer Care Executive | Axis BPO Process (Inbound + Cross Selling)

Company: Altruist Technologies Private Limited
Location: Sector 127, Noida, Uttar Pradesh
Job Type: Full-Time
Work Mode: On-Site
Hiring Type: Immediate Joining
Industry: BPO / Banking Process / Customer Service / Telesales
Open Positions: 600

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🚀 To Schedule Your Interview Faster, WhatsApp us at [9335885990].

• Graduation (10+2+3) – Mandatory for Freshers

• Undergraduates with 6-9 experience may also apply
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About the Role

Altruist Technologies Private Limited is hiring enthusiastic and customer-focused candidates for the position of Phone Banking Officer for a leading private bank process. This is an excellent opportunity for fresh graduates and experienced professionals looking to build a rewarding career in the banking, customer service, and sales industry.

The role involves handling inbound customer interactions, resolving queries, promoting banking products, and generating sales through cross-selling opportunities while maintaining high customer satisfaction standards.

Key Responsibilities

• Handle inbound customer calls professionally and efficiently.

• Assist customers with banking-related queries and service requests.

• Build strong customer relationships through effective communication.

• Promote and cross-sell banking products and services.

• Identify customer needs and recommend suitable banking solutions.

• Achieve sales and service targets assigned by management.

• Provide accurate information regarding banking products, services, and processes.

• Maintain high customer satisfaction and service quality standards.

• Ensure compliance with company and banking guidelines.

• Update customer interactions and records accurately in the system.
  

Eligibility Criteria

Freshers

• Graduate candidates can apply.

• No prior experience required.

Experienced Candidates

• Undergraduates with 6 to 9 months of relevant customer service, telesales, or BPO experience can apply.

• Candidates with banking, customer support, or voice process experience will be preferred.

Age Limit

• 18 to 30 Years
  

Required Skills

• Excellent communication skills in Hindi and English.

• Strong customer service orientation.

• Good interpersonal and relationship-building skills.

• Ability to convince and influence customers.

• Sales and cross-selling skills.

• Positive attitude and willingness to learn.

• Ability to work in a target-driven environment.

• Basic computer knowledge.

• Working knowledge of MS Excel.

• Good listening and problem-solving skills.

Preferred Skills

• Banking Process Experience

• Customer Service

• Telesales

• Voice Process

• Phone Banking

• Cross Selling

• Sales Support

• Customer Relationship Management (CRM)

• MS Excel
  

Educational Qualification

• Graduation (10+2+3) – Mandatory for Freshers

• Undergraduates with 6-9 experience may also apply

Experience Required

• 0 to 4 Years

Languages Required

• English

• Hindi

Salary & Incentives

Freshers

• ₹17,500 per month

Experienced Candidates

• ₹18,500 per month

Additional Earnings

• Attractive performance-based incentives

• Monthly earning potential increases based on performance and sales achievements
  

Shift Details

• Day Shift Process

• Shift timings between 8:00 AM to 8:00 PM

• Female employees will be assigned shifts only up to 7:00 PM

• 6 Days Working

• Rotational Weekly Off
  

Employee Benefits

• Shuttle Facility Available

• Stable Banking Process

• Performance-Based Incentives

• Professional Training and Development

• Career Growth Opportunities

• Exposure to Banking Industry

• Opportunity for Top Performers to Move to Direct Bank Payroll

• Supportive Work Environment
  

Work Location

Tower C
Plot No. 6, Sector 127
Noida, Uttar Pradesh – 201303

Why Join Us?

• Work with a reputed banking process.

• Excellent opportunity for freshers to start their careers.

• Attractive salary plus incentives.

• Growth opportunities within the organization.

• Opportunity to transition to direct bank payroll based on performance.

• Learn banking operations, customer service, and sales skills.

Apply Now

• 🔥 Get Noticed Faster — WhatsApp [9335885990].

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