We are looking for a Tele Representative to join our team at Smartson Enterprises to handle customer calls, provide exceptional customer support and resolve queries related to our products and services. The role offers an attractive in-hand salary of ₹8,000 - ₹15,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address clients queries, resolve concerns and manage complaints.
Keep records of client interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments .
Job Requirements:
The minimum qualification for this role is 10+2 and approx 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints.generating leads and escalating issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.