Sales & Lead Generation: Calling prospective customers to promote products/services, setting up appointments, and closing sales.
Customer Support:
Answering inbound calls to address inquiries, complaints, and provide solutions
.
Data Management: Updating and maintaining accurate records of customer interactions in a CRM system.
Performance Tracking: Meeting daily, weekly, or monthly sales quotas and call volume targets.
Communication: Following scripts while adapting to customer responses to ensure professionalism