We are looking for a motivated professional to handle customer support and drive renewals through effective communication and follow-ups. Strong command over regional languages is key to success in this role.
Make outbound/inbound calls to assist customers and follow up for renewals
Resolve user queries and explain service benefits
Maintain customer satisfaction and ensure timely renewals
Record all interactions in the system accurately
Must be fluent in one of the following combinations:
Marathi + Hindi + English
Gujarati + Hindi
Strong verbal communication and listening skills
Previous experience in customer service/telecalling is an advantage
Basic computer knowledge and data entry skills