टेलीसेल्स

Job Description – Tele Sales Executive

Position: Tele Sales Executive

Industry: Medical Equipment / Healthcare Devices

Location: VKI,Road no.14

Experience: 1–3 Years (Freshers with good communication skills may also apply)

About the Company

A leading wholesaler, trader, importer, and service provider of advanced medical diagnostic equipment including Bone Densitometer Machines, Biothesiometer Machines, Neuropathy VPT Machines & Analyzers, Osteosys BMD Machines, Bone Density Meters, Achilles Systems, and Medical Equipment Rental Services. We are recognized for delivering high-quality healthcare solutions and excellent customer support across India.

Key Responsibilities

Generate leads through outbound calls and follow-ups.

Contact hospitals, clinics, diagnostic centers, healthcare professionals, and distributors.

Explain product features, benefits, and applications to prospective customers.

Schedule product demonstrations and meetings for the sales team.

Maintain customer databases and update CRM records regularly.

Follow up on inquiries, quotations, and pending orders.

Build and maintain strong customer relationships.

Achieve monthly sales targets and business objectives.

Handle customer queries and coordinate with internal departments for timely resolution.

Promote rental services and annual maintenance contracts (AMC).

Required Skills

Excellent communication and interpersonal skills.

Strong persuasion and negotiation abilities.

Basic knowledge of medical equipment sales is preferred.

Proficiency in MS Office and CRM software.

Positive attitude with a target-oriented approach.

Qualification

Graduate in any discipline.

Experience in telemarketing, telesales, healthcare sales, or customer support preferred.

Compensation & Benefits

Attractive salary plus performance incentives.

Career growth opportunities.

Training on medical products and technologies.

Job Description – Service Coordinator

Position: Service Coordinator

Industry: Medical Equipment / Healthcare Devices

Location: VKI,Road no.14

Experience: 2–5 Years

About the Company

A trusted provider of Bone Densitometers, Biothesiometers, Neuropathy VPT Machines, Osteosys BMD Machines, Bone Density Meters, and Medical Equipment Rental Services. Our focus on quality, customer satisfaction, and technical excellence has made us a preferred partner in the healthcare industry.

Key Responsibilities

Coordinate installation, maintenance, calibration, and repair services for medical equipment.

Schedule and assign service calls to field service engineers.

Act as the primary point of contact for customer service requests and complaints.

Monitor service ticket status and ensure timely closure.

Maintain service records, maintenance schedules, and customer databases.

Coordinate Annual Maintenance Contracts (AMC) and Preventive Maintenance (PM) activities.

Follow up with customers regarding service completion and satisfaction.

Arrange spare parts procurement and inventory coordination.

Prepare service reports, quotations, and documentation.

Collaborate with sales and technical teams to ensure seamless customer support.

Required Skills

Strong coordination and organizational abilities.

Excellent verbal and written communication skills.

Ability to handle multiple service requests simultaneously.

Knowledge of service management processes and customer support.

Proficiency in MS Excel, MS Office, and ERP/CRM systems.

Problem-solving and customer relationship management skills.

Qualification

Graduate/Diploma in Engineering, Biomedical Engineering, Electronics, Healthcare Management, or related field.

Experience in medical equipment service coordination preferred.

Compensation & Benefits

Competitive salary package.

Professional growth opportunities.

Exposure to advanced healthcare technologies.

Supportive and professional work environment.

Preferred Candidate Profile (Service Coordinator)

Experience in coordinating service activities for medical devices or healthcare equipment.

Ability to communicate effectively with hospitals, clinics, diagnostic centers, and service engineers.

Strong follow-up and documentation skills.

Customer-focused approach with attention to detail.

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