टेलीसेल्स एग्जीक्यूटिव

🚨 Hiring Alert | Customer Service Executive (SBI General Insurance Process)

🏢 Company

EOS Globe

📌 Client Process

SBI General Insurance

💼 Position

Customer Service Executive (CCE)

📍 Job Location

High Street Corporate Centre, 5th Floor, Kapurbawdi Junction, Thane (West), Maharashtra – 400607

🏢 Work Mode

Work From Office (WFO)

💰 Salary

Freshers

- CTC: ₹16,000/month

- Performance-Based Incentives

Experienced Candidates

- CTC: Up to ₹22,000/month

- Performance-Based Incentives

- Minimum 6 months of BPO/Customer Service experience

🕒 Shift & Working Days

- 6 Days Working

- Rotational Shift

- 1 Rotational Weekly Off

📋 Job Responsibilities

- Handle inbound and outbound customer calls professionally.

- Assist customers with SBI General Insurance products and services.

- Resolve customer queries and complaints efficiently.

- Provide accurate information regarding insurance policies and processes.

- Maintain customer records in the CRM system.

- Follow company quality and compliance standards.

- Achieve service quality and productivity targets.

- Escalate complex customer issues to the concerned team.

- Ensure excellent customer satisfaction at all times.

✅ Eligibility Criteria

- Freshers are welcome to apply.

- Minimum 6 months of BPO/Customer Service experience for experienced candidates.

- 12th Pass or Graduate can apply.

- Good communication skills in Hindi with basic English.

- Basic computer knowledge.

- Customer-centric attitude with good problem-solving skills.

⭐ Required Skills

- Customer Service

- Effective Communication

- Active Listening

- Problem Solving

- CRM Handling

- Basic Computer Knowledge

- Time Management

- Teamwork

🎁 Perks & Benefits

- Fixed Monthly Salary

- Performance Incentives

- Paid Training

- Career Growth Opportunities

- Employee Recognition Programs

- Professional Learning & Development

- Friendly & Supportive Work Environment

📝 Selection Process

1. HR Screening

2. Voice & Communication Assessment

3. Operations Interview

4. Final Selection & Documentation

🌟 Why Join EOS Globe?

- Work with the SBI General Insurance Process.

- Build your career with a reputed BPO organization.

- Attractive salary with incentive earning potential.

- Professional training and long-term career growth.

- Positive and employee-friendly work culture.

📞 Interested candidates can apply by sharing their updated resume or contacting the HR team for interview scheduling.

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