Telesales Executive

drives revenue by proactively calling prospects to sell products or services, managing the full sales cycle from lead generation to closing over the phone. Key duties include meeting sales targets, handling customer inquiries, maintaining CRM records, and maintaining a resilient attitude toward rejection.

Workable +4

Key Responsibilities

• Outbound & Inbound Sales: Make outbound cold/warm calls and answer incoming inquiries to sell services or products.

• Lead Management: Research prospects, identify needs, and follow up with leads to build a robust pipeline.

• Target Achievement:

  Achieve or exceed weekly/monthly sales targets and key performance indicators (KPIs).

• Relationship Building: Develop relationships with prospects and existing clients, delivering persuasive pitches to convert sales.

• Documentation: Maintain accurate, detailed records of all calls, customer interactions, and sales transactions in the CRM.

• Product Knowledge: Develop an in-depth understanding of company products/services to answer questions and resolve objections.

  Workable +5

Required Skills & Qualifications

• Experience: Proven track record of at least 1+ years in telemarketing or telesales.

• Communication: Excellent English verbal skills and superior negotiation skills.

• Resilience: Ability to handle rejection and remain motivated in a high-pressure, target-driven environment.

• Technical Skills: Proficiency in CRM software (e.g., Salesforce) and MS Office Suite.

• Education: High school diploma; a Bachelor’s degree is a plus.

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