Key Responsibilities:
Make outbound calls to prospective and existing customers.
Explain company products/services and generate customer interest.
Identify customer requirements and provide suitable solutions.
Generate qualified leads and convert enquiries into sales opportunities.
Follow up regularly with prospective customers through calls and other communication channels.
Maintain accurate records of calls, leads, follow-ups, and customer interactions.
Achieve daily, weekly, and monthly calling and sales targets.
Maintain professional communication and build positive customer relationships.
Coordinate with the sales and operations team for smooth customer handling.
Update CRM/customer records and submit daily activity reports.
Handle customer objections professionally and work toward successful conversions.
Participate in sales campaigns and promotional activities as assigned by management.
Candidate Profile:
Good communication and convincing skills.
Comfortable making outbound calls and speaking with customers.
Target-oriented and willing to work in a performance-driven environment.
Basic knowledge of computers, CRM, WhatsApp, and MS Office/Google Workspace.
Prior telecalling or sales experience will be an advantage.
Freshers with good communication skills can also apply.