Key Responsibilities
• Make outbound cold calls to potential customers and business prospects.
• Introduce and explain the company's products and services professionally.
• Identify customer requirements and qualify potential leads.
• Generate new sales enquiries through telephone calling.
• Follow up regularly with existing and potential customers.
• Handle customer questions, objections and initial negotiations professionally.
• Maintain complete and accurate customer information in the CRM portal.
• Update call status, lead details, follow-up dates and customer requirements in CRM.
• Coordinate qualified leads with the sales team.
• Maintain daily calling and follow-up records.
• Achieve assigned daily, weekly and monthly calling and lead-generation targets.
• Maintain a professional and positive relationship with customers.
Candidate Requirements
• Female candidate preferred.
• Age: 25 years or above.
• Minimum 3+ years of relevant experience in cold calling, telecalling, inside sales, lead generation or customer
handling.
• Excellent verbal communication skills.
• Fluent in Hindi and English.
• Clear, confident and professional telephone communication.
• Comfortable speaking with new customers and business prospects.
• Previous experience working with a CRM portal/software is required.
• Basic computer knowledge and ability to maintain digital records.
• Good follow-up and organizational skills. • Ability to handle rejection and customer objections professionally.
• Target-oriented and disciplined.
• Must be comfortable working from office in Noida.