Job Summary:
We are looking for an enthusiastic and goal-oriented Telecaller to follow up with clients, and assist customers over the phone. The candidate should have good communication skills and the ability to handle customer queries professionally.
Key Responsibilities:
Attend Inbound calls to potential and existing customers.
Explain company products/services clearly.
Follow up on leads and convert them into successful sales.
Maintain and update customer databases.
Handle customer inquiries and resolve complaints politely.
Schedule appointments or meetings for the sales team.
Achieve daily and monthly call and sales targets.
Prepare call reports and share updates with the manager.
Required Skills:
Good communication skills (English + local language preferred).
Basic computer knowledge (MS Office, CRM software).
Ability to convince and negotiate.
Positive attitude and patience.
Strong listening skills.
Target-oriented mindset.