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Job Description – Telesales Executive

Company: Manyug Enterprises
Location: Pune, Maharashtra
Department: Sales & Business Development
Position: Telesales Executive
Employment Type: Full-Time
Experience: 1–3 Years preferred
Industry: Water Treatment / Industrial Equipment / B2B Sales

About Manyug Enterprises

Manyug Enterprises is a Pune-based water treatment solutions company providing Industrial & Commercial RO Plants, Water Purification Systems, Softener & DM Plants, UV Systems, ETP/STP/WTP Solutions, Water Coolers, AMC & Maintenance Services to industrial, commercial, institutional and residential customers.

We are looking for a Telesales Executive who can generate qualified leads, communicate with customers professionally, follow up on enquiries and contribute to business growth.

Key Responsibilities

• Make outbound calls to prospective customers and generate sales enquiries.

• Handle incoming enquiries received through IndiaMART, website, WhatsApp, social media, referrals and other sources.

• Understand customer requirements related to RO plants, water treatment systems, water coolers, AMC and related products.

• Explain products, services, basic technical specifications and commercial offerings to customers.

• Generate and qualify leads based on customer requirement, capacity, application, location and budget.

• Prepare and share quotations/proposals in coordination with the technical and sales team.

• Follow up regularly with customers for quotations, purchase orders, payments and order closure.

• Maintain proper records of calls, leads, follow-ups and sales opportunities in CRM/Excel.

• Coordinate with the sales, service and technical teams for site visits, quotations and customer requirements.

• Maintain good relationships with existing customers and identify repeat business opportunities.

• Achieve monthly calling, lead generation, follow-up and sales targets.

• Collect customer feedback and share market information with the management.

• Ensure timely follow-up until enquiry conversion or closure.

Preferred Candidate Profile

• Graduate / Diploma / equivalent qualification.

• 1–3 years of experience in telesales, telecalling, inside sales or B2B sales preferred.

• Experience in industrial products, water treatment, engineering equipment or technical products will be an added advantage.

• Good communication skills in English, Hindi and Marathi.

• Confident and comfortable speaking with industrial and commercial customers.

• Good follow-up and negotiation skills.

• Basic knowledge of MS Excel, Word, WhatsApp and email communication.

• Ability to understand customer requirements and coordinate with technical teams.

• Positive attitude, self-motivated and target-oriented.

• Freshers with excellent communication skills and a strong interest in sales may also be considered.

Key Performance Indicators (KPIs)

The selected candidate will be evaluated based on:

• Daily outbound calls

• Qualified leads generated

• Customer follow-ups

• Quotations generated

• Enquiry-to-order conversion

• Sales revenue generated

• Follow-up discipline and CRM/Excel updating

• Customer relationship and response quality

What We Offer

• Fixed salary + performance-based incentives

• Opportunity to work in the growing water treatment and industrial equipment sector

• Training on products and basic technical concepts

• Career growth opportunities in Sales & Business Development

• Exposure to industrial customers and B2B sales

Ideal Candidate

We are looking for someone who is energetic, confident, disciplined and comfortable making frequent customer calls. The candidate should have strong follow-up skills and the ability to convert enquiries into business opportunities.

Interested candidates can share their CV with Manyug Enterprises.

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