टेलीसेल्स टेलीकॉलर आउटबाउंड

🚨 URGENT HIRING – CUSTOMER SERVICE EXECUTIVE

Webopedia Services Private Limited | Kolkata

Webopedia Services is urgently hiring for our International Outbound Survey Process. Freshers and experienced candidates are welcome to apply.

📌 Position Details

Designation: Customer Service Executive / Senior Customer Service Executive
Process: International Outbound Voice Process – UK Campaign
Job Location: Kolkata
Shift Timing: 2:30 PM – 11:30 PM
Experience: Freshers & Experienced Candidates – Both Can Apply

💼 Job Responsibilities

• Make outbound calls to UK customers and conduct surveys as per the campaign requirements.

• Communicate professionally and confidently with customers over the phone.

• Follow the provided campaign script and process guidelines.

• Listen carefully to customers and record their responses accurately.

• Handle customer conversations patiently and professionally.

• Maintain a positive and engaging tone throughout the call.

• Achieve daily calling, quality and process targets.

• Maintain accurate call records and update the required systems.

• Follow company policies, client requirements and data confidentiality guidelines.

👤 Candidate Requirements

• Good English communication skills.

• Confident and comfortable speaking with customers over the phone.

• Energetic, patient and an active listener.

• Comfortable working in an international voice process.

• Willing to work in the UK shift.

• Target-oriented and willing to learn.

• Good interpersonal and customer-handling skills.

• Freshers and experienced candidates can apply.

🎯 Key Skills

• Outbound Calling

• International Telecalling

• Customer Handling

• Voice Process

• English Communication

• Cold Calling

• Customer Support

• Active Listening

• Lead Generation

• Problem Solving

• Communication Skills

• Customer Service

📩 How to Apply

Interested candidates can send their updated CV/Resume to:

📧 hr@webopediaservices.com

Webopedia Services Private Limited
📍 Kolkata

We sincerely appreciate your interest in an opportunity with Webopedia Services. Our recruitment team will carefully review your application and contact you if your profile matches our current requirements.

Join Webopedia Services and build your career in the International Voice Process!

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