A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
12,000 - 20,000 /महीना*
Zivan Veda
लक्ष्मी नगर, दिल्ली
₹2,000 इनसेंटिव्स शामिल
टेलीसेल्स / टेलीमार्केटिंग में 0 - 6 महीने का अनुभव
ఫుల్ టైమ్
A telecaller is responsible for initiating outbound calls or handling inbound inquiries to promote products/services, generate sales leads, and resolve customer issues. They focus on building client relationships, updating databases, and meeting daily/monthly call and sales targets while adhering to communication scripts.
Indeed +4
Key Responsibilities
Outbound/Inbound Calling: Making cold calls to prospects and managing incoming queries from existing customers.
Sales Generation: Persuading customers to purchase products or services and closing deals.
Data Management: Updating and maintaining accurate customer information in the CRM system.
Client Support: Resolving customer complaints and providing detailed information about company offerings.
Feedback Collection: Gathering customer feedback to improve service quality.
Indeed +5
Key Skills & Requirements
Communication: Exceptional verbal communication skills in English and/or local languages.
Persuasion & Negotiation: Ability to handle rejections and convince potential clients.
Technical Skills: Basic computer proficiency and knowledge of CRM software.
Attributes: Patience, resilience, and the ability to work under pressure to meet targets.
Education: Generally a high school diploma or equivalent, though some roles may require higher qualifications.
