Job Title: Telecaller / Outbound Calling Executive
Location: Kolkata (On-site)
Job Type: Full-time
Fixed Salary: ₹8,000 per month (Plus Performance Incentives)
Job Overview
We are looking for a enthusiastic and energetic Telecaller to join our team in Kolkata. In this role, you will be responsible for making outbound calls to potential clients, explaining our services/products, resolving queries, and generating leads or booking appointments.
Key Responsibilities
Make daily outbound calls to potential and existing customers from the provided database.
Clearly explain product/service offerings, key features, and active promotions.
Understand customer requirements and guide them with appropriate solutions.
Maintain detailed records of call logs, customer responses, and follow-up schedules.
Achieve daily/weekly calling targets and lead generation goals.
Handle customer queries politely and maintain professional communication standards.
Key Requirements & Qualifications
Experience: Minimum 1 year of experience in telecalling, outbound sales, or customer support.
Education: Higher Secondary (10+2) or Graduate.
Languages: Proficiency in Bengali and Hindi is mandatory. Basic working knowledge of English is preferred.
Strong communication, convincing, and interpersonal skills.
basic computer skills (MS Excel/Google Sheets and handling call management systems).
Work Details & Benefits
Salary: ₹8,000 fixed / month + Performance-based incentives.
Working Days: Monday to Saturday (6 days/week).
Timings: 10:00 AM – 7:00 PM.