We are looking for a proactive and persuasive Telecaller to handle inbound and outbound calls for our immigration consultancy. The role involves guiding potential clients about visa services, understanding their requirements, and converting leads into successful consultations.
Key Responsibilities:
Make outbound calls to potential clients interested in immigration services
Handle inbound inquiries related to visas, PR, work permits, study abroad, etc.
Explain immigration programs, processes, and documentation requirements
Generate and qualify leads for immigration consultants
Schedule appointments for client consultations
Maintain client data and call records in CRM systems
Follow up with clients to ensure engagement and conversion
Achieve daily/weekly/monthly call and conversion targets