Job Summary:
As a sales coordinator, you manage sales and facilitate communication between the customer . You are in charge of achieving sales goals and maintaining positive customer relations. In a sales coordinator position, it is also your job to help customers and make sales. Sales coordinators need to be friendly and highly organized. You'll spend a lot of time on administrative tasks such as managing schedules and ensuring customer satisfaction.
Key Responsibilities: Maintain organized sales records and report month-end goal setting to the senior management team. Generate sales and close the deals with accuracy .
Responding to complaints from customers and give after-sales support when requested.
Handle the processing of all orders with accuracy and timelines . Coordinate internally with the sales, technical, and finance teams to compile required documents.
Inform clients of unforeseen delays or problems . coordinating with dispatch team regarding the sales order .
Communicate with government departments or tender authorities for any clarifications or queries.
Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus.
Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
Understand and explain basic specifications to prepare technical proposals.
Qualifications and Skills:
Graduate with basic knowledge . 1-3 years of experience in sales .
Good administrative, organizational, and problem-solving skills.
Excellent communication, sales, and customer service skills.
Experience as a sales coordinator or in administration may be advantageous.
Good team development and leadership skills.
Proficient in MS Office (Excel and Word).
Excellent communication, sales, and customer service skills.
The ability to multitask, work in a fast-paced environment, and meet deadlines.
current knowledge of industry trends and regulations.
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