Job Title: Tele caller – Domestic Voice Process
Location: Thane, Maharashtra
Salary Range: ₹11,000 – ₹18,000 per month
Shift Timing: Day Shift (9:00 AM – 6:00 PM / 10:00 AM – 7:00 PM)
Process: Multiple Banking Processes (Kotak, SBI & others)
Experience: Fresher & Experienced – Both can apply
Job Responsibilities:
• Handle inbound and outbound calls for domestic voice processes.
• Assist customers with queries regarding banking/financial services (Kotak, SBI, etc.).
• Explain products/services clearly and maintain professional communication.
• Update and maintain customer records in the system.
• Meet daily/weekly calling and conversion targets.
• Build positive relationships with customers by providing quality service.
Requirements:
• Qualification: 12th Pass / Graduate (any stream).
• Good communication skills in Hindi & basic English.
• Ability to handle customer queries politely and effectively.
• Basic computer knowledge.
• Freshers are welcome; prior tele calling/voice process experience will be an added advantage.
•Perks & Benefits:
• Fixed day shift (no night shift).
• Performance incentives.
• On-job training provided.
• Opportunity to work with leading banking processes.